Privacy Policy

Last updated:

Polar Reel Community (PolarReelCommunity.com) is a Canadian-focused social casino platform delivering simulated games in a safe and community-oriented environment. The website highlights free-to-play reels, leaderboard systems, and achievement features without involving financial stakes. We provide structured long-form content explaining responsible gaming standards, user guidelines, and digital safety principles. The platform clearly states that no winnings or monetary guarantees are associated with gameplay outcomes. This policy explains how we collect, use, and protect your information.

1. Introduction

This Privacy Policy describes how Polar Reel Community ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. By using Polar Reel Community, you agree to the collection and use of information in accordance with this policy. We are committed to a safe, transparent, and community-oriented experience.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

Account information (username, email address, where applicable)
Profile details, leaderboard preferences, and achievement settings
Communications and support requests

2.2 Information Collected Automatically

When you use Polar Reel Community, we may automatically collect certain information, including:

Device information (device type, operating system, browser type)
Gameplay data (use of free-to-play reels, leaderboard participation, achievements)
Technical data (IP address, session duration, crash reports)
Usage analytics (features used, time spent on the platform, interaction with content)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, analyze performance, and support our long-form educational content and platform policies. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide and maintain our free-to-play entertainment platform
To operate reels, leaderboard systems, and achievement features
To save your progress, preferences, and community-related settings
To support structured content on responsible gaming, user guidelines, and digital safety principles
To provide customer support and respond to inquiries
To ensure platform security, integrity, and prevent abuse
To comply with legal obligations

4. Sharing and Disclosure of Data

We do not sell your personal information. We share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in platform operations, analytics, and support
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location (including under Canadian privacy law and other applicable laws), you may have rights regarding your personal information, such as:

Access: Request copies of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Objection / Withdrawal of Consent: Object to or withdraw consent for certain processing

To exercise these rights, please contact us using the information in the "Contact Us" section below.

7. Children's Privacy and Age-Appropriate Access

Polar Reel Community is intended for users who are of legal age in their jurisdiction (typically 18 or 19 in Canada). We do not knowingly collect personal information from minors. We clearly communicate that all gameplay is simulated and that no winnings or monetary guarantees are associated with gameplay outcomes.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Services

Polar Reel Community may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Polar Reel Community after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Polar Reel Community
Canada

Note: Polar Reel Community is a social casino platform for entertainment and community interaction only. It does not involve financial stakes, monetary rewards, or winnings. Reels, leaderboards, and achievements are purely virtual. We emphasise responsible gaming standards, clear user guidelines, and digital safety principles.